As a producer (Distributor) of industrial batteries under the Waste Batteries and Accumulators Regulations 2009, we (Silverfish UK Ltd) produce / distribute Lithium Ion batteries as part of Yeti Cycles eBikes.
We are obliged to take back, free of charge, waste industrial batteries supplied to an end user for proper treatment and recycling. Silverfish will, therefore, take back and recycle free of charge eBike batteries supplied by us to either a retailer, an end user or indirectly to an end user via a retailer supplied by Silverfish.
If you wish to return a battery to us for recycling, please contact us at sales@silverfish-uk.com or phone 01752 843882. Alternatively, you can go to the returns page and follow the instructions there remembering to select “Battery recycling” in the drop-down menu as the reason for return.