We encourage non-silverfish account members to register on our website before sending your service job to us. It shouldn’t take more than a minute or two and will help the process run smoother. However, if you’re in a rush and don’t wish to register now you can still send your service work to us but you MUST include a Cover Note with your contact details including your service ID number (you will find this within your confirmation email), a valid email address, your account will then be created for you when your service item arrives with us.
We offer servicing of Fox Forks, Shocks and Seatposts. If you wish to pay for a service, please use the form below to register your request. Once registered please send your service items to us at the address below. Please provide us with as much information as possible including a brief description of any issues you may be having. The more information we have, the quicker we can complete your service. Our Service Terms and Conditions for FOX suspension products can be found here.
Send to: FOX Service Centre, 2 RBF Business Centre, Pontymister Industrial Estate, Risca, Newport, NP11 6NP
Please note: Do not send in suspension covered in mud! Muddy components will slow down the service process.
GET YOUR SET UP 'DIALLED'
Thanks for sending in your FOX suspension for a Factory Service. We appreciate your business and are pleased to now be able to offer you an upgrade to the special edition Factory Orange adjustment dials for your suspension, an affirmation that your setup has been 'dialled' by the UK's only official FOX service team.
Please check the relevant box below if you wish to have this service applied and we will contact you to discuss the availability and pricing for your FOX product.